FAQ
Beautiful U – Frequently Asked Questions
Orders & Shipping
How long does shipping take?
Orders are processed within 1–3 business days. Standard shipping typically takes 7–10 business days depending on your location.
Do you offer international shipping?
Yes, we offer worldwide shipping for some products. Delivery times may vary based on destination.
How can I track my order?
Once your order ships, you will receive a tracking number via email so you can follow your package every step of the way.
Can I change or cancel my order?
Orders can only be modified or canceled within 24 hours of purchase. After that, we begin processing to ensure fast delivery.
Returns & Refunds
What is your return policy?
We accept returns within 14 days of delivery for unused and unopened items in their original packaging.
How do I request a return?
Simply contact our support team with your order number, and we will guide you through the process.
Do you offer refunds?
Yes, once your return is received and inspected, your refund will be issued to your original payment method.
Products & Ingredients
Are your products safe for all skin types?
Our products are designed to be gentle and suitable for most skin types. However, we recommend doing a patch test before full use.
Are your products cruelty-free?
Yes, all Beautiful U products are cruelty-free and never tested on animals.
Do your products contain natural ingredients?
We carefully select high-quality ingredients that support healthy, glowing skin and overall wellness.
Beauty & Wellness
How often should I use the Glow Vitamin C Serum?
For best results, use daily—morning or night—on clean skin before moisturizing.
How do I use the Hydrating Lip Oil?
Apply throughout the day as needed for hydration and shine.
How long do your candles burn?
Our candles are designed to burn approximately 35–45 hours depending on usage.
Orders & Support
How can I contact Beautiful U?
You can reach us anytime at support@beautifulu.com. We’re happy to help.
Do you offer discounts or promotions?
Yes! Join our email list to receive exclusive offers, product launches, and self-care tips.
Brand & Mission
What is Beautiful U about?
Beautiful U is a lifestyle brand dedicated to helping you look, feel, and live beautifully. We believe true beauty starts from within and is reflected in how you care for yourself.
Still have questions?
We’re here for you 🤍
Contact us anytime at support@beautifulu.com